Service Interruptions

Access to Databases

We are working to fix an issue users currently experience when using LibrarySearch—the Library’s main search box. Links to some full-text articles in LibrarySearch  may not work. If you have trouble connecting to your article please use Databases A-Z, which will link you directly to each database and associated resources.

If you run into trouble, please feel welcome to request help in person at our service desk, by starting a chat or by emailing libref@mtroyal.ca for assistance.

Problem accessing some ebooks off campus

We are currently experiencing a problem providing off campus access to  e-books from our Proquest e-Book Central platform.

Please note that access to Proquest eBook Central content remains accessible using computers and mobile devices on campus.

We apologize for the inconvenience and are working the resolve the issue.

 

HTTP Status 500 error – under investigation

Users are seeing an “HTTP Status 500” error when attempting to access certain articles via the Library search. This issue is caused by a problem at one of our external services and is affecting dozens of libraries — it is not unique to MRU. The service has acknowledged the issue.

Please try your search in one of the dedicated article databases available in the full A-Z list or organized by subject guide. You can still search and access specific journals by title or use the citation linker if you have details about a specific article.