Service Interruptions

Sharestream Video Server Outage

Our video server, Sharestream, will experience a one hour outage on April 28 starting at 7:00 am.

As always, please contact the Library Information Desk at 403 440 6088 or visit the Information Desk if have any questions or experience any difficulties with Sharestream or any other library products and services.

Video server outage

The Library’s video server  is displaying an error when it is accessed from a direct link to a video, and users visiting the main streaming video url video.mymru.ca are sometimes seeing the same error.

An urgent support request has been sent to the vendor and we are awaiting their response.

The problem started at approximately 11:30am, on March 12, 2015.

Sharestream Video Server Outage

Our video server, Sharestream, may experience a brief outage on March 12 at 7:30 am as it receives maintenance updates.

If you are unable to view a video, please wait a few minutes and try again.

As always, please contact the Library Information Desk at 403 440 6088 or visit us in the library if you are experiencing further difficulty.