Tag Archives: Outage

Brief Outage at 4:30 pm for Library Catalogue

The Library be restarting the servers for our Library catalogue at 4:30 p.m. today.  We anticipate that there will be a brief, less than 10 minute, outage before service resumes.

If you are attempting to use your Library Account to place holds or renew materials during the outage and receive an error message, please do not assume that the transaction has been completed. Wait 10 minutes and then log back into your account to confirm that the transaction succeeded.

Use of many of the Library’s other web resources, such as our electronic database, subject guides, website and the Discovery Search box on the Library home page will not be affected by the outage.

Thank you for your patience.

EZproxy Outage Thursday

There will be a brief outage of the EZproxy server on Thursday, September 3 between 4:30 pm and 5 pm.

Users may encounter issues accessing electronic articles during this period and may need to log back in using their MyMRU credentials.

Thank you for your patience

Video server outage

The Library’s video server  is displaying an error when it is accessed from a direct link to a video, and users visiting the main streaming video url video.mymru.ca are sometimes seeing the same error.

An urgent support request has been sent to the vendor and we are awaiting their response.

The problem started at approximately 11:30am, on March 12, 2015.

Sharestream Video Server Outage

Our video server, Sharestream, may experience a brief outage on March 12 at 7:30 am as it receives maintenance updates.

If you are unable to view a video, please wait a few minutes and try again.

As always, please contact the Library Information Desk at 403 440 6088 or visit us in the library if you are experiencing further difficulty.