Tag Archives: service interruption

Service Outage on Sunday, Dec. 2, from 9am to 2pm

Service Outage

On Sunday, Dec. 2nd from 9:00am to 2:00pm, the following systems will be unavailable:

  • Your account in LibrarySearch including item requests. Call the Service Desk at 403-440-6019 for assistance.
  • InterLibrary Loan (ILL) requests via LibrarySearch. Please see the ILL webpage for further information.

Article access via full text links or through any of our databases remains unchanged.

JSTOR down – Oct 12-14

Service Update – October 14, 2015 PM

We are continuing to make progress restoring full access to JSTOR.  Users should be able to search, browse, and access most journal articles and primary sources on www.jstor.org. Access to books as well as journal content published in the most recent few years may be intermittent.  If you need help, please feel free to email us at support@jstor.org.

Service Update – October 14, 2015 AM

The platform is more stable, but technical issues still affect access to content on the site. We understand that’s the key impact on work, and our team is continuing to work hard to resolve this issue.

JSTOR is experiencing intermittent, site-wide problems.  Downloading of articles is not currently working. JSTOR is working hard to restore stable access as quickly as possible and apologizes for this interruption and inconvenience.