MRU Library Blog

Update on Library Support, Services, and Teaching

Update 3 – Tuesday, March 24

The Library is here to support you, with all your online information needs, in a virtual environment.

 

Text us your questions –– (587- 400- 8044)

  • New service!  Send your questions to the new Library SMS messaging number and easily connect with us using your smartphone.

Library hours and access

  • Library support is available virtually, 7 days a week. We are available to assist students and faculty over chat, text (587- 400- 8044), and email. Check the Library website for opening hours. 
  • During the week (M-F), the first floor of the Riddell Library and Learning Center remains open for study and computer lab access during regular campus hours for those who must come to campus. Please note that there is no in-person support available during this time. As of March 21, the University campus, including the Library, is physically closed on weekends.  Please reach out to us virtually for support.

Digitization of Course Reserves

  • While the circulation of all physical collection items has been suspended, we are working hard to connect the MRU Community with Course Reserve material. Students and faculty can now submit a request using the form now available on the Library website. All requests are subject to MRU’s fair dealing guidelines, and the turnaround time for each request and availability of this service is affected by the volumes of requests we receive.

Interlibrary loan access

  • In an effort to align with guidelines from Alberta Health Services and Mount Royal University, MRU Interlibrary Loan service has suspended the borrowing and lending of physical material (Eg. books, videos, etc.). ILL physical materials received from other libraries will not be processed at this time.
  • For Mount Royal University students, faculty, and staff: If you have an ILL loan, please do not come to campus to return it. Due dates are suspended indefinitely and we will waive any fees incurred.
  • For other Libraries: If you have borrowed MRU items, renewal requests are automatically granted, and all due dates have also been extended.

Update 2 – Wednesday, March 18

The Library is making a number of adjustments to services, teaching, and support, to meet the changing needs of campus and of Library users as follows:

The circulation of physical materials including equipment is temporarily suspended.  Due dates for all currently borrowed materials will be extended, and users will be encouraged to hold on to any borrowed materials until further notice.  Online access to books, journals, databases, and archival materials remains unchanged. A process for digitizing and providing alternative formats for Course Reserve materials is being developed.  Please visit the Library website for updates or contact your subject librarian if you have questions.

There will be some changes to Riddell Library and Learning Centre (RLLC) building access in response to the significantly reduced number of students on campus. Floors 2 to 4 will be closed. With some exceptions, the first floor of the RLLC remains open.

Library employees are focused on meeting the demand for virtual support.  Please continue to contact us using the usual virtual options.

 


Update 1 – Monday, March 16

The University has advised faculty to transition to alternative methods of course delivery starting Tuesday, March 17. The Library supports all directives and updates published on mru.ca/COVID19. The situation is changing quickly as we work to follow guidelines issued by Alberta Health Services and the University; at this time, we wish to share the following information:

  • The Library remains open. We continue to teach and support all Library users via chat, phone or email, or in-person at the Service Desk. Please continue to get in touch with us as usual.
  • As the campus transitions to alternative methods of course delivery, we encourage faculty to consider adjustments to assignments requiring print materials (including Course Reserves), or specialized equipment. Please email your Subject Librarian for assistance and to discuss options for locating alternative resources, such as streaming videos, ebooks, or other licensed or open digital materials for online classes.
  • Subject librarians will continue to work with faculty to teach information literacy content virtually; we are also able to provide student support for research assignments through video conferencing using Google Meet. Students can schedule virtual appointments through the Schedule an Appointment page.
  • You do not need to come to campus to renew or return library materials. Renew online or contact us for help.
  • We will waive fines for materials temporarily, to accommodate students, faculty, and staff unable to make it to campus to return items.  Please reach out to Service Desk staff through the Contact Us email form or chat so we can make note of special arrangements.
  • The Library will temporarily suspend lending equipment with foam faceplates or accessories worn on the head or that make contact near facial features until further notice. This includes headphones, microphones with foam attachments, and VR headsets. All other equipment continues to be available on a first-come, first-served basis.
  • With fewer students on campus, we have made adjustments to the staffing of specialized learning and teaching spaces. Staff in the Maker Studio, Experience Lab, and Archives & Special Collections will continue to provide support and assistance to library users via scheduled appointments (either in-person or virtually) but will not be available for drop-in appointments. To schedule an appointment please email the following contacts:
  • Library workshops, instruction sessions, and other group learning opportunities will be moved to virtual delivery where possible.
  • We know the Library has many high-touch surfaces. Disinfectant wipes are available at the Service Desk. We encourage all users to wipe down work areas and equipment before use.

Complete Library Satisfaction Survey and Enter to Win $$$

 

Mount Royal Library continuously works to improve services and resources to meet the needs of students, faculty and the general community. We are conducting a survey that will help us to understand how we are doing as a library and how we can improve.

Select students and faculty will be sent an email invitation to complete the LibQUAL + Satisfaction Survey but we encourage all current students and faculty to participate. The survey takes 15 to 20 minutes to complete and has been a way for us to implement meaningful changes to the library over the years. Past survey feedback has led to changes such as adjusting our hours of operation, enhancing services, and website updates.

Participants will have a chance to enter a draw to receive gift cards valued up to $300.

Questions about this survey can be directed to Brian Jackson at bjackson@mtroyal.ca or 403-440-5032. Please share this notice with others who might be interested in participating.

Join the Student Library Advisory Council

Current Mount Royal students interested in gaining experience on a council while helping to direct future changes to the University Library are encouraged to join the Student Library Advisory Council. Submit your statement of interest by Wednesday, October 30.

What is it? 
SLAC is a forum for gathering input and advice from MRU students about the University Library. Students on the council provide feedback on resources, services, spaces and programs, and help generate ideas for enhancing the student experience at the library.

When does it meet?
We plan to meet three times this year. The first meeting will be on November 7th from 12:00pm-1:30pm. Dates and times for next semester will be scheduled based on member availability.

What will you get out of it? 
This is an opportunity to contribute to future Library improvements that will better the student experience. Learn what the Library has to offer and how it operates while gaining committee experience to add to your resume. SLAC is also a great venue to meet other students from across campus over snacks or a light meal.

What is expected of student members? 
You are expected to attend and participate in meetings by sharing ideas and providing feedback about how to improve the Library, along with helping to strengthen communication between the Library and MRU students. We understand if your schedule requires you to arrive late or leave meetings early.

How do I apply?
Please submit your name and a brief paragraph describing your interest in joining SLAC, via email to the committee chair Alice Swabey, at aswabey@mtroyal.ca, no later than October 30th.

And the winners are…

We are pleased to announce the 2019 winners of the Library Awards for Research Excellence!

Each year, MRU Library recognizes students who produce outstanding scholarly projects such as essays/papers, film projects, poster presentations, web or technology-based projects, or creative works that demonstrate research skills and the effective use of information resources. Students submit their best work, along with a reflective essay for a chance to receive a cash award that acknowledges their academic achievements.

The selection committee was impressed with the quality of applications this year and proudly recognized the 2019 award recipients at a small ceremony on April 26.

 

Julia Phillips and Jaime Bellows, Group Award

Group Award  Winners – Julia Phillips and Jaime Bellows

Perceived Accessibility in City of Calgary Recreation Facilities: A Comparison Between People With and Without Accessibility Needs

Jaime and Julia are both Health and Physical Education students passionate about physical activity and creating a society where everyone has the opportunity to participate. The pair incorporated their interest and knowledge of disability, accessibility, and inclusion into their PHYL 5300 capstone project and made the decision to focus on how people with and without accessibility needs perceive built environments once they realized there wasn’t research on this particular topic. Jaime and Julia contacted the City of Calgary who not only confirmed that they didn’t currently have this type of data, but also expressed interest in accessing their final results.

 

Tim Kenny, Senior Award

Senior Award –  Tim Kenny

IndigiComms: Using Decolonization, Power Studies and Indigenous Methods to Inform Post-Modern Communications Practice & Scholarship

Tim is a Communications Studies student who came across publications on mainstream media representations of Indigenous issues, which started him down a path of pursuing many sources on this topic and led him to a capstone project for his COMM 44851 class. Course instructor Dr. Chaseten Remillard helped him incorporate critical commentary on things he has personally experienced. Tim has said that his hope is for future Indigenous academics to refer to his work as a type of wayfinding to help navigate similar situations. The committee was particularly struck by the diverse and carefully chosen academic and contemporary research sources, from multiple fields of scholarship, that supported Tim’s argument about the power of communications that can serve to enact meaningful and reconciliatory change in Canada.

 

Kalindra Walls, Junior Award

Junior Award – Kalindra Walls

Structural and functional musculoskeletal implications of patients with hypermobile Ehlers-Danlos Syndrome

Kalindra dedicated herself to learning about hypermobile Ehlers-Danlos Syndrome through extensive research processes. There were moments when she was overwhelmed and discouraged but instead of giving up, she took the initiative to meet with Librarian Cari Merkley who introduced her to specific tools and research strategies. Once she decided to focus on musculoskeletal implications, Kalindra was faced with 60-70 articles with content she didn’t understand. Enter her supervisor on this project and Health and Physical Education instructor Dr. Jared R. Fletcher who helped her to to develop a better understanding of the topic. The quality and relevance of primary sources Kalindra referenced, along with her remarkable journey to come to a better understanding of this connective tissue disorder is what impressed the committee.

Learn more about the 2019 winners and the awards in this MRU News article.