Update – IT HelpDesk 01/19/2024
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Report the email using the PhishAlarm button or by forwarding the email to cybersecurity@mtroyal.ca
Search terms – email, account, deactivation, deactivated, log in
Please Verify Your MRU Account – Mount Royal University 12/04/2023
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Report the email using the PhishAlarm button or by forwarding it to cybersecurity@mtroyal.ca.
Search terms – MRU, account, deactivation, retirement/graduation, active, verify, deactivate
Dear user – Help Desk 05/16/2023
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Create a new email and contact the IT Service Desk to see if they sent the email.
Search terms – account, deactivated, log in, phone, notification, deactivation
Emergency – IT Service 02/08/2023
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Report the email using the PhishAlarm button or by forwarding the email to cybersecurity@mtroyal.ca
Search terms – IT Service Desk, maintenance, server, contacts, messages, losing, available. urgent, required, web-mail, mailbox
ITS Notification – MRU 10/31/2022
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Report the email by clicking the PhishAlarm button or by forwarding it to cybersecurity@mtroyal.ca.
Search terms – ITS, pending, emails, view, MRU, administrator
MTROYAL – “IT Service Desk | MRU” 10/12/2022
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Report the email using the PhishAlarm button or by forwarding the email it cybersecurity@mtroyal.ca
Search terms – email, IT Service Desk, Mount Royal University, de-activation, account
Student and Staff Information Form -Shannon Higgins 07/14/22
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Contact the IT Service Desk to see if Information Technology Services sent the email.
Search terms -Information Technology, notice, students, staff, form, fill out, submit, instructions
IT help desk notice – Michelle Taylor – People 09/29/21
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Contact the IT Service Desk and ask them if they sent the email.
Search terms – mailbox, abuse, incident, report, staff, accounts, migrate, outlook, employees, access
ICT – Urgent Alert – Teissedre Corinne 11/01/18
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Call the IT Service Desk and ask if they sent out this notice.
Search terms – Staff, Outlook, desktop, upgrade, migration, spam, webmail, service, providers, Internet, email account, personnel
MRU Help – Admin@MRU.CA 11/23/16
The original message:
What gave it away:
If you aren’t sure if it is legitimate:
Call the IT Service Desk.
Search terms – Service Desk, IT, MRU admin, account, validate