Cybersecurity Blog

How do you know if that email from the NSLSC is legit? – 11/03/17

 

The National Student Loans Service Centre (NSLSC) is sending out emails to current and past students about the availability of the Repayment Assistance Plan. The emails provide information only and do not ask the reader to take action.

Why am I telling you this? In the past phishing emails have been sent that appear to come from the NSLSC.  They are aware of this and have notified universities of the impending emails to make sure that their legitimate emails  aren’t confused with phishing emails.  Seems like a great idea, right.  Let people know they are coming and then they will know they are legit. However, if a hacker gets wind of their announcement which includes the subject matter of the emails, the dates they will be sent and who they are from; it is easy for them to create spear phishing emails that look super authentic.

So what should you do if you receive an email from the NSLSC?

  1. Read the email. The legitimate emails contain important information on paying back your student loan.
  2. Don’t click on any links or open any attachments.
  3. Don’t comply with any requests for information.
  4. Don’t contact them using information contained in the email.
  5. Contact Student Awards and Financial Aid here at Mount Royal University if you want more information or to participate in a program. They will be happy to answer any questions that you have.