Links to some streaming videos in our collections may be unavailable on Monday, August 20 between 6:00am – 4:00pm due to an upgrade to the ShareStream server, which hosts these videos.
ProQuest Ebook Central will be unavailable from 10 am – 3 pm on Saturday, Aug. 18. ProQuest databases (Research Library, CBCA) will be unavailable from 8 pm on Aug. 18 until 4 am on Aug. 19. The vendor is doing maintenance on their databases.
LibrarySearch and account access may be unavailable to users during a maintenance period on Sunday, August 5. The update is scheduled to run from 11:00pm Sunday evening to 2:00am Monday morning. Thank you for your patience as we implement this improvement.
The chiller, which cools the Riddell Library and Learning Centre, will be turned off to accommodate a significant repair as of Friday afternoon. We anticipate the temperature in the Library will be warmer than usual throughout Saturday. The repair should be complete by Sunday and the building temperature will be back to normal by Monday morning. We appreciate your patience during this time.
We are working to fix an issue users currently experience when using LibrarySearch—the Library’s main search box. Links to some full-text articles in LibrarySearch may not work. If you have trouble connecting to your article please use Databases A-Z, which will link you directly to each database and associated resources.
We are experiencing problems with some of our databases. Please contact Library staff if you are unable to access articles off-campus. You can email firstname.lastname@example.org, or send us a chat from the orange Ask Us button on the Library website.
As we work to upgrade our services we may experience a few short outages of the Sharestream server. The outages should last no more than 10 minutes and happen around 4pm on Friday.
Some users may experience difficulty accessing the PDFs from Mendeley desktop and web edition. The company is working to resolve the issues, however, you can follow the steps provided by Mendeley as an interim solution to retrieve your PDFs.
We are experiencing intermittent problems accessing ProQuest Dissertations & Theses. This has been reported, and will hopefully be fixed by ProQuest very soon. Thank you for your patience.
Ebook Central will be unavailable for approximately 5 hours, between 8 pm April 21, and 1 am April 22. Ebooks on this platform will not be available during these times.